Privacy Policy

This Rivo Live - Streaming & Chat online Privacy Policy explains how Rivo Live - Streaming & Chat online ("Rivo Live - Streaming & Chat online" "we" "us") process any personal data we collect from visitors and users of the website and any applications, services provided in relation to the website (collectively, the "Rivo Live - Streaming & Chat online's Services").

We value the privacy of users, subscribers, publishers, members, and others who visit and use the Rivo Live - Streaming & Chat online's Services (collectively or individually, "you" or "users") and want you to be familiar with how we collect, use, and disclose personal information from and about you.

You may share personal information when using the Rivo Live - Streaming & Chat online's Services. One example is when you provide information about yourself as part of the Rivo Live - Streaming & Chat online account creation process. Another is when you take certain actions on the Rivo Live - Streaming & Chat online's Services that are public or intended to be public in nature, such as when you broadcast content, post profile information, follow a channel, or subscribe to a broadcast channel. Given the social nature of some of the Rivo Live - Streaming & Chat online's Services, that information may be collected, used, or disclosed by others who are part of that social interaction. In addition, some features of the Rivo Live - Streaming & Chat online's Services are designed to provide others with information about user activity, such as posted moments, and activity status. We encourage you to be mindful of this when considering your activity on the Rivo Live - Streaming & Chat online's Services.

Contact Information

Rivo Live - Streaming & Chat online

If you have any questions about how we use your personal data, please contact support@rivolive.com

We obtain information about you through the means discussed below when we provide services. Please note that we need certain types of information so that we can provide the services to you.

Definitions

Personal Information

Refers to all kinds of information recorded either electronically or through other means which can be used to either identify a specific natural person, or derive the activities of a specific natural person. This information includes but is not limited to: name, date of birth, nationality, ID number, passport number, individual biometric information, contact information, communication records and content, account password, asset information, movement information, movement records, device, information, IP and other network identification, and transaction information.

Sensitive personal information

Refers to any information that in the instance of illicit disclosure, abuse, or leaked, has the potential to cause harm to the individual's physical and asset security, reputational damage, or discrimination. Personal sensitive information in this Privacy Policy includes ID numbers, email addresses, various passwords (passwords, digital certificates), individual biometric information, communication records and content, personal asset information, bank account numbers, movement records, transaction information. Persons under the age of 17 (inclusive) are considered minors.

Identity information

Refers to the information collected by The Service used to identify individuals. This includes but is not limited to: Login ID, password, SMS verification codes, mobile phone numbers, ID numbers, and individual biometric information.

Non-Personal Information

Refers to information that cannot be used to identify individuals with or without the combination of other information. Such information has been processed through technical processes including but not limited to anonymisation, and de-identification. The processed information cannot be recovered and is legally not classified as your personal information. In cases where personal information is used in tandem with non-personal information, it is treated and protected as personal information as outlined in this policy.

User-provided Information

You consent to provide some or all of the following Personal Information when you create an account on the App or use Rivo Live - Streaming & Chat online's Services, such as uploading contents on the App or contact us for technical support:

• Registration information, such as your date of birth, phone number (or email, if applicable), password, user identifier, and language;
• Profile information, such as your alias, profile images, gender, hometown, self-introduction, social media information, education, and career;
• User-generated contents ("UGC"), such as comments, texts, messages, pictures, images, videos, sounds, or other data or materials that you upload, distribute, or stream on the App, or when you use Rivo Live - Streaming & Chat online's Services;
• Biometric data such as facial data, may be collected when you use some features provided by us to create special effects or emojis during your stream, or from pictures that you upload on Rivo Live - Streaming & Chat online's Services;
• Payment information, such as full name, billing address, billing zip code, billing country, date of birth, purchase amount, payment method, credit or debit card number or other payment information where required for payment;
• Transaction information such as the transaction serial number and transaction history after you purchase Paid Services;
• Your social network contacts with your permission;
• Your location data;
• Your opt-in choices and correspondence with us;
• Information you provide when participating in in-app surveys and activities;
• Information you provide from social media when you create a Rivo Live - Streaming & Chat online account.

Information Collection

We may collect some or all of the following Personal Information about you when you use Rivo Live - Streaming & Chat online's Services:

• Network activity and service log information
• Information from Other Sources
• Device Information
• Information regarding your access to and use of other apps
• Location information
• Mobile advertising identifiers
• Metadata
• Cookies

How We Use Your Information

We will only use your Personal Information when the applicable laws allow us to. In general, we use your Personal Information for the following purposes:

• Provision of services
• Improvement of services
• Customer management
• Communication
• Content review
• Customization of content
• Performance Analytics
• Functionality and security
• Compliance
• Aggregation
• Cookie usage

How We Share Your Information

We may share your information in the following circumstances:

• Public profiles and content
• Corporate group sharing
• With your consent
• Service providers
• Business transfers
• Legal requirements
• Aggregated information

International Data Transfers

Your Personal Information may be processed by us and our trusted third party suppliers outside of your country of residence. We implement appropriate measures to ensure your data remains protected and secure during such transfers.

Data Security

We take appropriate administrative, technical, and physical security measures to protect your Personal Information. However, no method of transmission over the Internet or electronic storage is 100% secure.

Your Rights

You have various rights regarding your Personal Information, including:

• Right to access
• Right to rectification
• Right to erasure
• Right to data portability
• Right to withdraw consent
• Right to restrict processing
• Right to object
• Rights concerning automated decision making and profiling

Children

Our services are not primarily targeted towards children under the age of 13. If you are under 13, you may not be eligible to use our services.

Changes to This Privacy Policy

We may modify or revise our privacy policy from time to time. You are expected to periodically review the most up-to-date version.

California Privacy Rights

California residents may have additional rights regarding their Personal Information under the California Consumer Privacy Act (CCPA).